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Chartered Institute of Credit Management

Chartered Institute of Credit Management (CICM) commissions RbD to undertake member survey

The membership team at Research by Design has been commissioned by the Chartered Institute of Credit Management (CICM) to undertake a research project to understand more about members’ relationship with CICM.  The research will give a clearer understanding of the requirements and views of CICM’s growing membership base, specifically regarding the perceived benefit they get from being a member, their expectations of membership and also their future aspirations for CICM.

The consultation process has already involved focus groups and in-depth interviews with members, and is now being followed by an online quantitative survey involving all members. The online survey will be launched in January and all members are encouraged to share their views.

We have set up a library of ‘Frequently Asked Questions’ to try to answer any questions you may have regarding the survey – to access these click here

If you have additional questions or would like further information about the project, please contact Lindsey Nadin on 0121 643 9090 or

This entry was posted in Market research, Membership research and posted on January 4, 2016

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